In cases where repairs or maintenance services require spare parts or the replacement of defective items:

• Genuine Parts: We procure spare parts directly from certified suppliers, ensuring compatibility and reliability.
• Transparent Costs: All spare parts and replacement items are charged separately at supplier costs, without hidden fees or markup.
• Customer Approval: No additional parts or costs will be incurred without prior approval from the customer. This transparent process ensures you remain in control of the repair or maintenance expenses.